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Turnaround Time
Typically, all orders will ship no later than 24 hours after your order is placed. For special cases, call us at 1-844-637-4637 and we can let you know exactly how fast and when your order will be shipping. Shipping estimates can be found on our Shipping and Returns page.
Width Conversions
Below are our recommended width conversions for our shoes.
Men's -
- Medium: C, D
- Wide: E, EE
- Extra Wide: EEE, EEEE+
Women's -
- Medium: B, C
- Wide: D, E
- Extra Wide: EE, EEE+
Shoe Care and Cleaning Instructions
Regular care and cleaning will ensure a longer lifespan for your shoes.
- Use a damp cloth to clean dirt and grime off of shoe upper and outsole and allow to dry.
- For leather shoes – soften, condition, and replenish leathers and color, by applying our own Anodyne Leather Conditioner (or a comparable leather cream or conditioner approved by your footcare specialist). Conditioner should be applied evenly with a clean, dry cloth.
- The shoe lining and insert can be cared for by spraying our Anodyne Anti-microbial Protectant (or a comparable cleaner approved by your footcare specialist).
- For future protection of shoes, we recommend using our Anodyne Stain Shield to help repel water and avoid staining.
Never put shoes in the washing machine.
Break-in Instructions
Just like most other shoes, you will want to take some time to break in your new shoes before wearing full time. Here are our instructions:
- In the comfort of your own home, put your shoes on and walk around for 30 minutes to 1 hour.
- After the short wear, remove your shoes and socks, and examine your feet to make sure there are no signs of irritation, redness or dark spots. The mirror sticker on the inside of your Anodyne shoe box will help with this.
- Wear your shoes indoors a few hours a day over the next couple days, while continually checking your feet for signs of irritation.
- Once you feel comfortable that your new shoes aren’t causing any issues, go ahead and begin wearing them outside, full-time.
- It is very important to continue to perform daily exams on your feet during and after the break-in process.
In the event that there is ever any irritation, redness, or darks spots on your feet during or after the break-in process, discontinue wear of your shoes and contact your foot care specialist immediately. If you’re a Medicare beneficiary, you may have received three pairs of heat moldable or custom inserts to last you the year. Thus, your inserts should be swapped out every four months.