WHILL MODEL C2
Choose from 8 different arm color options to match your personal style. The WHILL app gives you the ultimate control over your device and the arm rest and controller allow you to move with ease. The long battery life and range provides you the assurance to get through your day.
FEATURES
- Convenient offboard charging
- Lithium-ion (25,3 V 10,6 Ah)
- Air Travel Approved
- Padded seat cushion
- Charging Time - 5 hours
- Disassembles in four easy steps.
KEY SPECS
- 300 - lbs. Weight Capacity
- Maximum Speed: 5 mph
- Width: 23″
- Length: 39″
- Ground Clearance: 2″
- Turning Radius: 30″
POWERFUL
Effortlessly climb over obstacles up to 2 inches height with two powerful motors and large front omni-wheels. Rear wheel suspension absorbs the impact when driving over bumpy roads or obstacles.
PORTABLE
Disassembles in four easy steps. The Model C2 can be disassembled for easy transportation in the trunk of any car. Whether you’re shopping on the weekend or traveling with your family, the Model C2 allows you to live life to the fullest.
MANEUVERABLE
30 inch turning radius allows you to make tight turns in narrow shops and elevators. The Model C2 easily maneuvers to get you wherever you need to go.
WHILL APP
The app allows you to drive the Model C2 remotely, control your speed, and check your mileage and battery life. With a smart key that allows you to lock/unlock your device, you never have to worry.
SIMPLE CONTROLLER
Turn the power on and adjust the speed with one hand. The device will automatically brake when you release the controller , even on an incline.
EASY ACCESS
Lift the arm to easily sit down in the chair from the side. Some weight may be placed on the foot support while transferring in and out of the device for added stability.
DETACHABLE BATTERY
Model C2 can travel 11 miles on a 5-hour charge, giving you ample power to go about your day.
WHILL C2 Warranty
WHILL, Inc. (WHILL) personal mobility and wheelchair products (“Product”) are warrantied against defects in materials and workmanship as follows, for a period from the date of your receipt of the Product from WHILL or a WHILL-authorized third-party distributor or reseller equal to the following: (i) with respect to the base and seat frame, five (5) years, and (ii) with respect to the seat and back cushion, two (2) years, and (iii) with respect to the electrical and mechanical components, batteries, and tires, one (1) year (“Warranty Period”) in each case when used in accordance with the applicable usage documentation. If a defect arises during the Warranty Period, WHILL will, at its option: (a) provide replacement parts that are new and/or previously used parts that are equivalent to new in performance and reliability to the defective parts or, with your consent, are at least functionally equivalent to the parts they replace; or (b) exchange the affected Product with a functionally equivalent Product that is new or formed from new and/or previously used parts that are equivalent to in performance and reliability or, with your consent, a Product that is at least functionally equivalent to the Product it replaces.
This warranty excludes: (i) normal depletion of consumable and/or wearable parts (such as trim components and covers for the seat and back cushion) unless failure has occurred due to a defect in materials or workmanship; and (ii) damage resulting from abuse, accident, modifications, unauthorized repairs, or other causes that are not defects in materials and workmanship.
Further this warranty does not cover any labor costs that may be incurred in connection with installation or repair of your Product. The Product is sold primarily through third-party distributors and/or resellers, which provide warranty repair services to WHILL customers, who may or may not charge fees for their repair labor under separate terms and conditions. In the event the distributor or reseller is no longer in business or has ceased to sell WHILL products, WHILL will provide a list of authorized repair companies. Please contact WHILL to obtain a current list of authorized repair companies.
This warranty is valid solely for customers who purchased their Product directly from WHILL or a WHILL-authorized third-party distributor or reseller in the United States and Canada. This warranty is not valid outside of the United States and Canada.
No person other than WHILL is authorized to modify this limited product warranty.
Service Warranty
In-Home Service Contracts cover labor costs to repair your product with replacement parts that are covered under the manufacturer’s warranty. Review this product’s parts warranty by clicking on the Warranty Tab. If you experience an issue, call us and we will help you. Once we diagnose the issue and are unable to fix your product over the phone, we will order warranty parts for you and send a certified technician to your home, when required, to repair your product.
Please note:
Service contracts do not extend the warranty of replacement parts. Service contracts do not cover product maintenance, adjustments, calibrations, product return services or product repairs parts are not cover under the manufacturer’s warranty, except for electronic controllers, motors, gearboxes, and battery replacements. If you have a service agreement and need to purchase a new electronic controllers, motors, gearboxes, and battery replacements to fix your product, your In-Home Service Contract will cover the labor.
One-Time Service Calls:
If you do not have an In-Home Service Contract or had one and it expired, we can still help you with your repair needs. We not only sell replacement parts but also offer labor services which covers diagnostics, repairs, and other product services as needed. The per-visit labor contract costs $249. Additional fees will apply if you are located greater than 50 miles from our closest certified technician.
Delivery
FREE Standard Residential Delivery
Free Standard Residential Delivery
Many items ship FedEx or UPS and will be delivered to your doorstep.
Large items will ship via freight carrier and be delivered to your doorstep, driveway, or nearest accessible location. The freight carrier will call you directly to schedule a convenient time for delivery.
Please note, freight carriers cannot deliver over steps. Free Standard Delivery does not include set-up or removal of packing materials. For these features, please consider White Glove Delivery or Tech Set-Up.
Dahl Medial Supply Certified Delivery
Certified Delivery is a premium delivery option that provides added convenience of having your unit unpacked.
Dahl Medical Supply will call and set up the delivery time. A Dahl team member will:
- Bring the unit into your home
- Set it up where you request
- Inspect for shipping damage
- Remove all packaging materials
Dahl Certified Delivery adds an additional 5-7 days to the total delivery time. This service may not be available in all areas, you will be notified within 72 hours if we are unable to provide this service.
Return Policy
In-stock scooters are returnable however custom-ordered scooters are not.
The following policy applies for in-stock equipment:
- The item must be in new and unused condition. Hospital Beds cannot be unboxed.
- This item has a 25% Restocking Fee.
- You are responsible for the cost of return shipping and the product must be in the original packaging.
- All accessories and power cords included in the scooter box must be returned.
- Items canceled after the product has already shipped will be considered a return.
- Delivery and service fees are not refundable.
An RA (Return Authorization) from Dahl Medical Supply must be requested within 5 business days of delivery.
- The item must be shipped back to the address noted on the RA within 10 business days.
- The item must be shipped back to the address noted on the RA within 10 business days.
Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.
If you have questions about this item please call Dahl Medical Supply at (612) 334-3159.
