Dahl Medical Supply proudly works with waiver programs and counties. Send us your information and we’ll provide a fast, accurate quote for your lift chair.
Waiver-Friendly & Ready to Help
Frequently Asked Questions
About Dahl Medical Supply
Dahl Medical Supply has deep roots that stretch back over a century. Our story begins in 1912, when a small, community-focused pharmacy first opened its doors. Back then, the mission was simple: to serve neighbors with care, respect, and integrity. Over the years, the needs of our community evolved—and so did we.
Today, Dahl Medical Supply is proud to operate as a trusted medical equipment provider in Burnsville, Minnesota. While our name honors the original Dahl family who started this journey, our last name may not be Dahl—but we carry it with pride. We hold ourselves to the highest standard to represent this name with the class and dedication it deserves.
As a family-owned business, we believe in treating our customers like family too. Every product we offer, from mobility solutions to home medical equipment, is backed by our commitment to quality, compassion, and personalized service. More than just a store, we are a part of the community—here to make sure you or your loved ones have the tools and support needed to live life fully and independently.
For over 100 years, the Dahl name has stood for trust, service, and care. We’re honored to carry that legacy forward, one customer at a time.
Delivery & Set Up Information
At Dahl Medical Supply, we offer flexible delivery and setup services to meet your needs:
- Store Pick-Up – FREE - Pick up your order directly from our Burnsville store during business hours.
- Threshold/Garage Delivery (Within Standard Zone) – $99 - Delivered to your garage or front door—no in-home setup.
- Dahl Certified Delivery & Set Up (Within 30 Miles of Minneapolis/St. Paul) – $189 - Full in-home delivery, assembly, and product setup by a trained technician. Includes packaging removal and product demonstration.
- Dahl Certified Delivery & Set Up (Outside Standard Delivery Zone) – $349 - Same professional service as above, available for addresses beyond our 30-mile standard delivery zone.
- White Glove Delivery – Adds 5–7 business days - Premium service including delivery to your room of choice, full product setup, packaging removal, and a walk-through of your equipment’s features. Pricing varies by location.
Return & Cancellation Policy
At Dahl Medical Supply, your satisfaction is important to us. If you need to return your product here are our policies:
- Return Window: Returns must be initiated within 30 days of the delivery date.
- Condition of Return: The chair must be brand new, unused, and returned in its original packaging, including all accessories, manuals, and parts.
- Return Authorization (RA): You must obtain a Return Authorization from our customer service team before sending the item back.
- Restocking Fee: A 25% restocking fee will be deducted from your refund. This fee helps cover inspection, repackaging, and administrative costs. This aligns with common practices for lift chair returns, as noted by other retailers.
- Shipping Costs: The customer is responsible for all return shipping costs, unless the product arrived damaged or defective.
- Refund Processing: Once we receive and inspect the returned item, your refund (minus restocking and shipping fees) will be issued to your original method of payment. Please allow 1–2 weeks for processing.
Why We Have a Restocking Fee
- Covers the extra handling, inspection, and restocking labor involved in processing returns.
- Ensures fairness, especially for items that need to be returned in pristine, resale-ready condition.
Dahl Medical Supply Blogs
