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In-stock lift chairs are returnable however custom-built lift chairs, including but not limited to those with upgraded/custom fabrics, heat and massage, Power Pillow, footrest extension or left-hand control options are non-returnable.
The following policy applies for STOCK LIFT CHAIRS:
- The item must be in new and unused condition. Chair cannot be unboxed and left in-home.
- This item has a 25% Restocking Fee.
- You are responsible for the cost of return shipping and the product must be in the original packaging.
- All accessories and power cords included in the lift chair’s box must be returned.
- Items canceled after the product has already shipped will be considered a return.
- Delivery and service fees are not refundable.
- An RA (Return Authorization) from Dahl Medical Supply must be requested within 5 business days of delivery.
- The item must be shipped back to the address noted on the RA within 10 business days.
- The item must be shipped back to the address noted on the RA within 10 business days.
- Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
- If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.
If you have questions about this item please call Dahl Medical Supply at (612) 334-3159.
Dahl Medical Supply
154 Cobblestone LN. | Burnsville, MN 55337
Phone:
612-334-3159
Fax:
612-334-9646
Store hours:
Monday - Thursday: 8am - 3pm CT
Friday: 8 am - 11 am CT
Saturday & Sunday: Appointment Only
