Return Policy
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The following conditions apply:
- This item has a 25% Restocking Fee.
- You are responsible for the cost of return shipping. The product must new and unused and in the original packaging.
- All accessories and items that were included in the box must be returned.
- Items canceled after the product has already shipped will be considered a return.
- Delivery and service fees are not refundable.
- Mattresses ordered with beds are non-returnable.
- Custom-made by the manufacturer to suit your specific needs are non-returnable.
- An RA (Return Authorization) from Dahl Medical must be requested within 30 days of delivery.
- The item must be shipped back to the address noted on the RA within 15 days.
- Once approved, your refund, minus any restocking and freight fees, will be issued to your original form of payment.
- If delivered by a technician and delivery slip is signed and accepted the item is unable to be returned.
If you have questions about this item please call a Dahl Medical at (612) 334-3159.