To Print This Form, Please CLICK HERE To View Our Printable PDF Form

Returns

100% Satisfaction Guaranteed! We want to make sure that you are 100% satisfied.

• We offer a money - back refund on all unworn products returned within 45 days of purchase in their original packaging.
• Worn or Open Products - In case you are not 100% satisfied after wearing or using any of our products within 45 days of purchase, we will exchange or provide store credit. All worn products must be laundered prior to returning.
• Clearance & Discontinued Items - All sales are final on clearance and discontinued items and will not be accepted for return or exchange.
• Return Exceptions - Snags, runs or holes can develop in the product as with other such products. These occurrences will not be considered as defects and will not qualify for a return or exchange.

How to process a return

If your order qualifies for a return or exchange, simply log in to your account, go to the orders section and select "Return Items" next to the order which includes the items you wish to return. Complete the return request form online and submit.

If you wish to exchange an item, indicate the item you want in exchange for your return in the comments.

After submitting a return request, our customer service team will review and approve or deny the return. You will receive emails updating you of its progress. If approved, you will then receive a return authorization approval email. ORDERS RETURNED WITHOUT AN APPROVED RETURN AUTHORIZATION WILL BE SUBJECT TO A 15% RESTOCKING FEE.

Alternatively, you can call our customer service team at 612-334-3159 or email us at dsteffes@dahlmedicalsupply.com. Please provide your reason for the return and your requested course of action.

Dahl Medical Supply.
154 Cobblestone Ln.
Burnsville, MN 55337