In-Home Service Contracts cover labor costs to repair your product with replacement parts that are covered under the manufacturer’s warranty. Review this product’s parts warranty by clicking on the Warranty Tab. If you experience an issue, call us and we will help you. Once we diagnose the issue and are unable to fix your product over the phone, we will order warranty parts for you and send a certified technician to your home, when required, to repair your product.
Please note:
Service contracts do not extend the warranty of replacement parts. Service contracts do not cover product maintenance, adjustments, calibrations, product return services or product repairs parts are not cover under the manufacturer’s warranty, except for electronic controllers, motors, gearboxes, and battery replacements. If you have a service agreement and need to purchase a new electronic controllers, motors, gearboxes, and battery replacements to fix your product, your In-Home Service Contract will cover the labor.
One-Time Service Calls:
If you do not have an In-Home Service Contract or had one and it expired, we can still help you with your repair needs. We not only sell replacement parts but also offer labor services which covers diagnostics, repairs, and other product services as needed. The per-visit labor contract costs $249. Additional fees will apply if you are located greater than 50 miles from our closest certified technician.
*Please note, this is only for new scooters & power wheelchairs and must be purchased at the time of scooter or power wheelchair purchase.
